Usability in IT

Bad design of monostable shifter

When Anton Yelchin's Jeep Cherokee crushed him against a wall in his driveway in 2016, problems with the monostable shifter were brought to light. This accident occurred as a result of Fiat Chrysler implementing a new type of shifter into their vehicles while failing to develop adequate safeguard mechanisms. This shifter was different from what users were used to, and it provided very little feedback. Fiat Chrysler recalled vehicles equipped with this shifter and instructed owners on how to use it properly. They also updated the software so that it would go into park mode when the doors were open.

Good design of GNU Emacs

GNU Emacs is a 37-year-old text editor that is much more than that. It's so customizable that you can do anything with it, and if it can't yet, you can always extend it to do so. It has a large number of users all over the world who create packages for themselves and others that add new features to the editor. Emacs can manage files, access files over the internet, read emails, chat on IRC, read RSS feeds, and much more. This freedom of customization and capability of emacs is why it's so loved. As a user, it still amazes me that Emacs is so old and yet still is actively developed.

Sources:

https://uxdesign.cc/the-usability-issue-that-caused-1-death-and-38-injuries-97911dfa5c7f

https://jalopnik.com/heres-the-problem-with-jeeps-recalled-gear-shifter-1782364420#replies

https://www.gnu.org/savannah-checkouts/gnu/emacs/emacs.html#features


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